Privacy Policy

Last updated: May 3, 2026

Introduction

Nirog, operated by Nirog Tech Pvt Ltd (“Nirog,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information you provide to us

Contact information (name, email address, phone number) when you book a demo or contact us
Organization information (hospital name, role, department) when you request information about our services

Information collected automatically

Device and browser information
IP address and approximate location
Pages visited and interactions with our website
Referring website or source

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule demonstrations
Provide, maintain, and improve our services
Send you information about our products and services (with your consent)
Analyze website usage to improve our site experience
Comply with legal obligations

Healthcare and Personal Information (India)

Whenever partner hospitals nominate Nirog to orchestrate longitudinal patient narratives, we treat such datasets as Sensitive Personal Data (or analogous categories) pursuant to Indian law—including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). Representative safeguards comprise:

Transport and storage encryption audited against industry baselines
Processor agreements with subcontractors domiciling workloads in geopolitically appropriate regions
Role segregation, anomaly detection, audit trails
Tabletop rehearsals and tabletop privacy impact assessments coordinated with sponsors

This marketing website abstains from ingesting PHI. Clinical payloads remain compartmentalised within governed production environments articulated in supplemental Data Processing Agreements.

SMS Program

Hospitals may activate transactional SMS curricula delivering discharge reinforcement; TRAI-aligned templates undergo pre-registration with aggregators wherever mandated.

Information surfaced through telecom workflows

Masked mobile handset identifiers
Delivery receipts, failover codes, aggregator acknowledgements
Keyword intents (HELP/STOP equivalents) attributable to originating patients

Consent

Enrollment happens only via executed consent dossiers stewarded entirely by sponsoring hospitals—not Nirog in isolation—with explicit disclosure of tariff implications.

Frequency

Recipients should anticipate up to fourteen SMS artefacts during the standard thirty-day stewardship window absent earlier closure.

Opt-out

Issuing STOP (or analogous tokens announced on artefacts) notifies our messaging fabric to suppress further dispatches respecting replication lag tolerances.

Help desk

Operational clarifications route through nirog.tech@gmail.com paired with escalation paths published by enrolling hospitals.

Commercial reuse prohibition

Captured handset metadata remains siloed; no onward sale feeds marketing affiliates or enrichment brokers.

Data Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our website and services (e.g., hosting, analytics)
Professional advisors (legal, accounting) as needed
Law enforcement or regulatory authorities when required by law

Data Security

We uphold baseline ISO 27001-inspired control themes—patch cadence, access reviews, cryptographic hygiene—paired with geographically appropriate hosting contracts. No networked architecture is unconditionally breach-proof.

Your Rights

Subject to exemptions inside the DPDP Act—or successor legislation—you may escalate access, rectification, erasure, and grievance actions through nirog.tech@gmail.com. Response windows track statutory mandates once identity proofs validate requestors.

Cookies

Our website may use cookies and similar technologies to analyze traffic and improve your experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at nirog.tech@gmail.com.